Quality Enhancement

What are benefits and challenges to the following processes?

  • Moderation
  • Calibration
  • Benchmarking
 

Student Level

 

Course level

 

Assessor Moderator level

 

Degree/Program Level

Moderation Benefits

  • Equity
    Transparency – evidence
  • Consistency
  • Justifiable
  • Explicit
  • Empower
  • Ownership of requirements
  • Feedback – summative
  • Needs to be formative
  • Beneficial if communicated effectively.

Challenges

  • Time for feedback
  • How to capture shared understandings into feedback/feedforward for students.
  • Getting feedback delivered.
Benefits

  • Credibility
  • Objectivity
  • Justifiable
  • Fair and equitable.

 

 

 

 

 

Challenges

  • Who, when and how.
  • How to capture shared understandings into feedback/feedforward for markers.
  • Workloads
  • Agreeing on a process.
Benefits

  • Saves time
  • Standard checking

 

 

 

 

 

 

Challenges

  • Time Consuming
  • Professional development/capacity building needed.
  • Blind marking v known marking
  • Individual perspectives skew marking
Benefits

  • Credibility
  • Marketable
  • Quality
  • Aspirational
  • Equivalence
  • Accountable
  • Sustainable
  • Currency – longevity

 

 

 

Challenges

  • Workloads
  • Agreeing on a process
    Sum of parts # or = whole – i.e. What happens in each course, is it available to all for holistic assurance?
Calibration Benefits

  • Understand what is expected of them.
  • Take ownership.
  • Achievement of learning.

 

Challenges

  • How do you engage students with rubrics?
  • Handling different expectations.
    Power differential
Benefits

  • Consistency
  • Collaborative design
  • Time saving
  • Assurance of learning

 

 

Challenges

  • Workloads
    Service courses valuing it.
 

 

 

 

 

 

Challenges

  • Consensus for the sake of consensus.
  • Equal is not equity – power differential
Benefits

  • Collaborative design.

 

 

 

Challenges

  • Workloads
  • Agreeing on a process.
Benchmarking Benefits

  • Employability
  • Standard level of expertise.
  • Improvement
  • ‘Get what you pay for’.

Challenges

  • Lack of flexibility for student experience, innovation.
Benefits

  • Improvement
  • External moderation.
  • Sharing of ideas.

 

Challenges

  • New and unique course
  • Service courses value.
Benefits

  • External moderation.
  • Sharing of ideas.

 

Challenges

  • Workload
    Fear of others using JP without attribution.
Benefits

  • Improvement
  • Marketable
  • Program review – university level/professional accreditation.

Challenges

  • Needs faculty and institutional support.
  • Using technology challenges and solutions.
  • Agreeing on a process.
  • Involving all stakeholders.
    Currency (program review only done every five years).